REGISTRATION
Your flight details along with PNR number and departure & arrival details. Preferred Pick up time slot, address & other details Passenger name and surname, mobile number (to contact you..!) Luggage details mentioning no. of bags & weight of each bag Drop off details time slot, address & other details.
You can book at any time on our website or through our app (available on Play store). We recommend booking 10 days in advanced and no later than 1 calendar day / 24 hours prior to departure.
A new booking needs to be made for each destination. There is NO LIMIT on no. of bags / no. of kgs per bag that can be transported.
You can book our service throughout India.
PAYMENT
Simply pay via app at the end of your booking process. We have Razorpay as the gateway for payment.
Our fees are reasonable and transparent: The price depends on the distance. You may refer to the Rate Card in our mobile application.
No cancellation fees (if cancelled no later than 12 hrs before pickup).
SAFETY & INSURANCE
We can assure you that we attach maximum importance to the safe handling of your luggage. Your luggage is locked with one time usable galvanized lock to ensure utmost safety.
Your luggage is insured with leading insurance provider.
We attach a great deal of important to the careful and safe handling of your luggage. Each item of your luggage is checked, documented and sealed. Moreover, WeCcarryy regularly reviews the quality of all its processes. Recruiting well-trained and skilled personnel is a further priority for us which helps ensure consistently high quality standards.
PICK UP & DELIVERY
Your luggage will reach its destination quickly and safely. We will drop-off your luggage at your home/hotel in Destination City within 6 Hour of your arrival.
We´d love to do that for you. Unfortunately, due to safety reasons we are not yet allowed to pick up baggage from the carousel.
You can track status about the luggage in the WeCcarryy mobile app.
Unfortunately, we do not have this service as of now.
No, we deliver anywhere. Please make sure to inform the recipient (hotel, private address, Office) about your luggage delivery to avoid multiple delivery attempts and extra costs.
3-6 Hours prior to actual departure
As of now we are operational in Bengaluru, Mumbai and Delhi. We shall soon start to include other cities as well.
LUGGAGE RELATED
Yes. we can store your luggage for 24 Hours without any additional charges.
Yes. We are more than happy to transport any sports equipment that you’re allowed to check in on a flight, such as skis, surfboards or golf bags
We don’t have any restrictions regarding the size or weight, shape of luggage or no. of luggage items.
Please make sure to inform the recipient (hotel, private address, office) about your luggage delivery to avoid multiple delivery attempts and extra costs. We will try to deliver the luggage twice free of cost. If still the luggage is undeliverable due to any circumstances, 3rd try will apply extra charges.
We will come with weighing scale and check if the weights mentioned by you while booking on our app matches the same. Our weighing scale are calibrated to Airline standard. We take max of volumetric weight vs gross weight, whichever is higher we consider that weight.
We provide luggage pick up and drop off service, we do not provide packaging services, but our team can help if really required by customer.
CUSTOMER RELATED
Don’t hesitate to get in touch with us if you have any questions that we couldn’t answer here in the FAQs, or if you would like to give us feedback. Our customer care department can be contacted by mail at cs@weccarryy.co.in You can contact us by calling 08047092957. We look forward to receiving your message or feedback and we’ll answer it as soon as possible!
CANCELLATION RELATED
A cancellation is possible free of charge not later than 12 hours before the booked luggage pick-up time. Subsequent cancellations are possible as long as the luggage hasn´t been handed over. No reimbursement possible.
In this case call customer care for further assistance.

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